Why do sensible people go along with a group even when the group is obviously wrong? Why does a crowded street make us less likely to help a stranger in trouble, not more? Why do first impressions stick so stubbornly, and why do we explain our own mistakes by circumstances but other people’s mistakes by … Read more
Civic Trust & Institutions Distrust in institutions is now the default. Restoring belief means making them worthy of it again. Summary We have arrived at a moment when distrust of institutions is the reflexive default rather than the considered exception. Government, media, business, religious and educational institutions — across the board, confidence has fallen to … Read more
Civic Trust & Institutions The Participation Gap: Why Some Voices Always Get Heard In civic life, the people who show up are not a random sample — and that quietly shapes everything. Summary Decisions in a democracy are made by the people who participate, not by the people who merely could. And it turns out … Read more
Civic Trust & Institutions As local newsrooms vanish, no one is left to watch the meetings, the budgets, or the powerful. Summary Across the country, a quiet catastrophe has unfolded with almost none of the attention it deserves: the steady collapse of local journalism. Community newspapers have closed by the thousands, newsrooms have shrunk to … Read more
Civic Trust & Institutions A quiet, decades-long erosion of trust may be the most consequential change few people talk about. Summary There is a kind of recession that never makes the headlines, because it cannot be measured in dollars or unemployment figures. It is a recession in trust — in our confidence in institutions, in … Read more
Social Psychology / Everyday Life When we’re unsure what to do, we look at what others are doing — far more than we admit. The Premise Human beings are relentless copiers of one another, and most of the time we have no idea we are doing it. Faced with uncertainty about how to behave, what … Read more
Social Psychology / Everyday Life No one chose the outcome — yet everyone’s small, sensible choices added up to it. The Premise Some of the largest changes in how we live were never decided by anyone. No vote was held, no policy declared; instead, millions of people made small, individually reasonable choices that quietly aggregated … Read more
Social Psychology / Everyday Life Why the driver who cuts you off is a jerk, but when you do it, you had a good reason. The Premise Watch closely how you explain behavior — yours and other people’s — and you will notice a strange double standard running quietly underneath almost everything. When someone else … Read more
Social Psychology / Everyday Life > The unsettling reason a crowd can watch an emergency unfold and no one steps in. The Premise Here is one of the most uncomfortable findings in all of social psychology: when something goes wrong in front of a group of people, the more people who are present, the less … Read more
Public Discourse We avoid difficult conversations to keep the peace — and often guarantee a worse one later. Most of us treat silence as the safe, neutral, considerate option. When a conversation threatens to become difficult — a disagreement with a friend, a problem with a colleague, a tension in a family — we tell … Read more